SAP Knowledge Base Article - Preview

3144769 - How to request a Root Cause Analysis (RCA)

Symptom

  • I am a buyer administrator or PMO and want to know the cause for an unexpected behavior that is now fixed in SAP Fieldglass
  • I want to know the Root Cause for a global issue in SAP Fieldglass


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Product

SAP Fieldglass Vendor Management System all versions

Keywords

Root Cause Analysis, RCA, customer adoption, customer experience, CAT, CET, root cause , KBA , fghc_pmo , fghc_buyer , BNS-FG-SBP , Support Best Practices , How To

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