SAP Knowledge Base Article - Public

3144817 - A system error occurred when attempting to map your information to system settings. Contact your Administrator for assistance - Recruiting Management

Symptom

Internal Candidates are receiving error messages when they apply to Job Requisitions. 

Error Message:
Your Work Has Not Been Saved!
A system error occurred when attempting to map your information to system settings. Contact your Administrator for assistance.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Login to the system
2. Apply to the job posted internally
3. Error received 

Cause

Picklist is not supported for field minority, this is also described in the KBA 2565708 - Standard fields and their mapping values.

Resolution

To fix the issue customer has to remove the sm-mapping for the minority field. 

Product Support do not know the impact of keeping this field configured as picklist in SDM and support will not evaluate this. The customer needs to discuss this with implementation partner that did this misconfiguration. 

See Also

KBA 2565708 - Standard fields and their mapping values

Keywords

A system error occurred when attempting to map your information to system settings, Contact your Administrator for assistance, sm-mapping , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions