SAP Knowledge Base Article - Public

3144988 - None of the field change business rules are triggering in the instance

Symptom

Field change business rules configured in the Offer Detail template OR any other templates are not working at all.

The rule trace appears blank. 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

None of the On Change OR Field Change rules configured in Offer Detail/Job Requisition/Candidate/Application templates are working as expected.

But the On Save rules they trigger fine.

Cause

Our Engineering team has confirmed that from recruiting perspective, we should not be configuring the System Objects such as "Rule" to be a secured object under Configure Object Definitions.

If it's marked as "Secured" then only those users who have been granted the required RBP role will be able to access it and for others it will start to fail.

Resolution

Go to Admin Center > Configure Object Definitions > Object Definition > Rule > Make Correction > Change the value of "Secured" field to NO and Permissions Category to "No Selection".

Post making these changes the Field Change rules should work as expected.

Keywords

On change rule, on-change, Field Change rules, business rules not working, offer approval, job requisition rule, job application rule, candidate profile rules, rule trace is blank, manage rules in recruiting, secured object, rule, Permissions Category , KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , Problem

Product

SAP SuccessFactors HXM Core 2111