3144990 - Correspondence Portlet shows: Type SMS (depending on Mobile Gateway) - Recruiting Management

When sending an SMS to a candidate, under the Correspondence Portlet, it sometimes shows: Type SMS and other times it shows: Type SMS (depending on Mobile Gateway).

SAP SuccessFactors Recruiting Management

The SMS is queued or about to be sent so that is why we see “depending on a mobile gateway”.

The label changes to Type: SMS when the notification is sent successfully.

If you face any issues where the SMS are not being sent or the label does not change from “depending on mobile gateway”, please raise a case for Support to investigate further.

Integrating Short Message Service (SMS) Notifications with Recruiting

Mobile Gateway, SMS Correspondence Portlet , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To