SAP Knowledge Base Article - Preview

3145179 - Chat text is not wrapping in the input field for chat interaction in the Communication Panel

Symptom

  • Chat text in the Communication Panel is not wrapping
  • Word-wrap function does not exist


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Environment

  • SAP Contact Center 7.0.16.100
  • SAP Cloud for Customer
  • SAP Cloud for Service
  • SAP Cloud for Sales

Product

SAP Cloud for Customer core applications 2111 ; SAP Cloud for Customer core applications 2202 ; SAP Contact Center, on-premise edition 7.0

Keywords

KBA , CRM-CCI , Contact Center Infrastructure , LOD-CRM-LA , Live Activity , Problem

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