SAP Knowledge Base Article - Public

3145266 - Missing Expected Customer Invoice Rule


Invoice Documents have been created in the system but no rule was maintained under Document Numbering Formats for Customer Invoicing.


SAP Business ByDesign

Reproducing the Issue

Go to the Customer Invoicing work center.
Select Invoice Documents view.
The system shows Invoice Documents starting from 1.


If you do not define specific rules, the system applies default rules and starts numbering your invoicing documents (such as customer invoices, credit memos and down payment requests) automatically with the number 1 irrespective of the company or the invoicing document type and without any prefixes, suffixes or separators.

Once there is a numbering rule maintained in the fine tuning activity Document Numbering Formats for Customer Invoicing for your specific country, you have to maintain a rule for each of the individual document types (Credit memo, Down Payment Request, Invoice, etc).


This is the system expected behavior.

If you would like to have defined rules, please create the expected rule.

Go to the Business Configuration work center.
Overview view.
Search for Document Numbering Formats for Customer Invoicing.
Select the Document Numbering.

See Also

Document Numbering Formats for Customer Invoicing - Configuration Guide


Invoice, Invoice Document, Document Numbering, Missing, Customer Invoice , KBA , AP-CI-CI-GLO , Cross-Country Extensions , How To


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