SAP Knowledge Base Article - Public

3145294 - Mobile home page banner image is not changed.


Home page banner changes is not reflecting in Mobile app. The home page banner is updated in web browser but in mobile app, the old banner is still showing.


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Login to customer's instance
  2. Change the banner image in web browser

Compare the mobile app and web browser's home page -- the mobile app banner in the homepage still shows the old image.


Pending root cause from engineering team


This issue is resolved and a fix was moved last February 14, 2022.


banner, iOS, Android, homepage banner, banner issue, banner not updating, mobile app banner , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem


SAP SuccessFactors HXM Core 2111