Symptom
While configuring Billing Output Jobs, job fails without further explanation in jobs log. Error message instructs to open an incident to respective component.
Environment
SAP S/4HANA Cloud
Reproducing the Issue
- Schedule Billing Output app.
- Check for Failed Output job runs.
- Check further details, job log instructs to open a ticket.
Cause
Even though the user interface allows multiple selections for the following fields, making multiple selections within one of these fields will cause an error in the output job:
-
Sales organization
-
Distribution channel
-
Division
-
Destination country
Resolution
Check app restrictions on 'Schedule Billing Output' help documentation.
Keywords
Schedule, Billing, Output, Email, Job, Fail, Logs, Incident, Error , KBA , SD-BIL-IL , Invoice Lists , Known Error
Product
SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions