Symptom
A Custom Party Role is not Copied when creating an Invoice.
Environment
SAP Business ByDesign.
Reproducing the Issue
1. Go to the Sales Order Work Center.
2. Select the Sales Order View.
3. Search for the Sales Order ABC (Where ABC represents the number of the sales order).
4. Click on Edit and View All.
5. Navigate to Involved Parties.
The Custom Parties are available here.
1. Go to Customer Invoicing Work Center.
2. Select the Invoice Document View.
3. Search for the Invoice Document DEF (Where DEF represents the number of the Invoice).
4. Click on Edit and View All.
5. Navigate to Involved Parties.
The Custom Parties are not here.
Cause
This Custom Party is not on the Sales Orders Involved Parties, so this will not be copied to the Invoice Document.
Resolution
The system does not support adding custom parties to Customer Inovoices. This is the expected system behavior.
Keywords
Involved Parties; Invoice; Parties Role , KBA , SRD-CRM-ORD , Orders & Contracts , How To