Symptom
The start and end dates for the project are determined one day earlier than what was entered on the solution order.
Environment
- Service Management (CRM)
- SAP S/4HANA Cloud All versions
Resolution
The fix is planned to be introduced to your system on the 16th of Feb as a part of hotfix collection 3 (see the link for more details).
For those customer projects which were created with an incorrect date, a manual correction can be carried out on the duration fields.
Keywords
solution order, project, F0719, Plan Customer Projects, /CPD/SC_PROJ_ENGAGMNT_MAINT_SRV, TIMESTAMP, TIMEZONE, ET_APPOINTMENT, UTC, Manage Solution Orders, F4615, C_BUSSOLUTIONORDER, duration date, project start, project end, dates , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , Known Error