SAP Knowledge Base Article - Public

3146340 - How to complete Offboarding Employee Review Check as Admin - Onboarding

Symptom

Employee is sick and cannot complete is Offboarding Employee Review Check

Environment

SAP Successfactors Onboarding

Reproducing the Issue

  1. Terminate a candidate 
  2. Manager complete the Employer Review task
  3. Offboardee is not available to complete Employee Review Check

Resolution

As a manager, you cannot complete the Offboarding Employee Review Check for the employee. If it's a requirement for your Business, please log an enhancement request for this feature.

As an Admin, you can force complete the task by navigating to 

  1. BPE: Manage Users Tasks
  2. Find the correct Employee Review Task
  3. Click Complete Task

To identify the correct task, you need to find the task ID in BPE: Monitor Process.

Keywords

ONB2_OFB_EmployeeReviewCheck, Complete Task, admin, Employee Review Check, Offboarding , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding