3146466 - Action not Enabled Error When Creating Outbound File for Payments

You are selecting a batch of bank transfers from the Payment Monitor to create the corresponding payment file, however both success and failure messages appear.

SAP Business ByDesign

1. Go to Payment Management work center.
2. Go to Payment Monitor view.
3. Show bank transfers that are Ready for Transfer.
4. Select multiple bank transfers at the same time.
5. Click Actions for bank Transactions and click to create the payment file.

The following messages are raised:

• Payment file created successfully
• Action not enabled

Within the selected bank transfers batch, there is at least one bank transfer whose payment media format is 'Manual Payment'. Hence, when you trigger the create payment file action for all selected payments, the system would also try to create an outbound file for the manual payment. However, since the media format is manual payment, this entails a manual action by the user in the bank's system to perform the payment. Hence, no outbound file is required and the action is therefore disabled for such payments.

In such cases, you need to revise the selected payments and pay the bank transfers with Manual Payment format separately. You are then able to trigger the outbound file creation for a batch of payments that have no Manual Payments in it.

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