Symptom
You are creating a new Manual Invoice and the system is not displaying any Payment Method.
Environment
SAP Business Bydesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Select the Invoice Requests view.
- Select New.
- Select Manual Invoice.
- Select Payment Method.
- The system does not display any value.
Cause
You have not scoped the scoping question: Do you accept customer payment using credit cards?
Resolution
This is the system expected behavior.
- Go to the Business Configuration work center.
- Go to Implementation Projects view.
- Show All Current Projects and click Go.
- Select the Implementation project.
- Select Edit Project Scope.
- Go to section 4-Questions by clicking on the Next button.
- Select and expand the Cash Flow Management.
- Select Payment and Liquidity Management.
- Select Payment Methods.
- Go to Group: Incoming Payments.
Select the question: "Do you accept customer payment using credit cards?"
Once this is selected, the system will display the Credit Card option.
See Also
2494505 - Payment Method not displaying in the Sales Orders
3105245 - Cannot Edit Payment Method for Customer Invoice
Keywords
Credit Cards, Customer Payment, Configuration Guide, Invoice, New, Manual , KBA , AP-CI-CI , Customer Invoice , How To