Symptom
- Created a formula to show Average value of the range of the cells for multiple years(2020, 2021, 2022 for example). The story refreshes correctly.
- When a filter is applied to select one specific year(2021, for example), it cause the widget to refresh, the cell references in the formula shows REF_ERR.
Environment
- SAP Analytics Cloud (Enterprise) 2021.20.25 (Client) & 2021.20.22 (Server)
Reproducing the Issue
- Create a table with account and year/month.
- Create another table to show the average of the cells in range from the first table(for example =AVERAGE(A4:Z4)). The story refreshes correctly.
- Add a story filter and choose one year. The formula generates the REF_ERR.
Cause
- The operand (and its values) are not retrieved from the backend.
- Review NOTE 3030471 - SAC table calculation shows 'REF_ERR', to understand the reasons frontend formulas in an SAC table shows 'REF_ERR' as one (or more) operand(s).
Resolution
- Change the table design or understand the reason for 'REF_ERR'.
- A future release of SAC will improve the display of the missing operand.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2851317 - Where can I find more information on SAP Analytics Cloud (SAC) for Planning features and documentation?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Sac, Acquisition, Model, Connect, Story, Tenant, Import, Failed, Using, Working , KBA , LOD-ANA-TAB , Table , Problem
Product
SAP Analytics Cloud 1.0