SAP Knowledge Base Article - Public

3146695 - Custom Calendar Colors not Available in Offline Mode

Symptom

You have defined a new Color Categorization for the Calendar based on the Visit Type. However, in Offline Mode, only the default colors on status are visible.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Login in the system.
  2. Sync Offline data.
  3. Go Offline.
  4. Go to the Calendar view.
  5. Note that the Activities color categorization is set to the default colors. 

Cause

Calendar uses a third-party library called "Kendo Scheduler" for rendering the activities and color coding. Currently, it does not support complex color configurations in Offline Mode. 

Resolution

This is the expected system behavior.

Keywords

Offline Mode. Calendar. Color Categorization. , KBA , LOD-CRM-CAL , Calendar Control , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2111