SAP Knowledge Base Article - Public

3146754 - It is Not Possible to Mass Answer Survey Questions

Symptom

 It is Not Possible to Mass Answer Survey Questions

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to Visits workcenter
  2. Open the relevant Visit 
  3. Go to Surveys tab
  4. Find and open the relevant Survey XYZ
  5. Here option Set All Answers to is missing.

Cause

"Set All Answers to" option on the question header in matrix layout would be hidden if the Survey has branching enabled.

 

Resolution

This is system expected behavior, since the answer affects the enablement of other questions.

 

Keywords

Survey, branching, Set All Answers, Mass Answer , KBA , LOD-LE-SUR , Survey , Problem

Product

SAP Cloud for Customer core applications all versions