SAP Knowledge Base Article - Preview

3146763 - Scheduled or manually triggered CronJob does not execute - status remains NEW

Symptom

After a CronJob is triggered either manually or using a cron expression, it does not actually execute.

From the top right Processes menu in Backoffice, the triggered CronJob does not appear.

In Backoffice > System > Background Processes > CronJobs, it is found in status NEW and remains that way indefinitely.

The issue is intermittent and you will usually notice that it is observed shortly after a restart. Similarly, a restart may also resolve the problem in some cases.


Read more...

Environment

Any SAP Commerce or Commerce Cloud environment having cluster ID auto discovery enabled.

Product

SAP Commerce Cloud all versions

Keywords

cron job, not running, stopped running, no progress, node id, node group , KBA , CEC-SCC-PLA-PL , Platform , CEC-SCC-CDM-BO-FRW , Framework , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.