Symptom
You are unable to delete a Sales Quote due to the error "Sales Quote with ID 123 can't be deleted because of existing follow-up documents"
Environment
SAP Cloud For Customer
Reproducing the Issue
- Go to Sales workcenter.
- Go to Sales Quotes view.
- Select Show all and find Sales Quote 123 (123 denotes Sales Quote ID)
- Go to Actions.
- Delete Sales Quote
You get a warning message "Sales Quote with ID 123 can't be deleted because of existing follow-up documents"
Cause
Quotes with follow-up/related objects cannot be deleted.
Resolution
This is the expected behaviour of the system.
If it is not possible to delete the follow-up item, the customer can cancel the Sales Quote instead.
Keywords
delete sales quote, can't be deleted because of existing follow up documents , KBA , LOD-LE-CQP , Customer Quote Processing , Problem
Product
SAP Cloud for Customer core applications all versions