SAP Knowledge Base Article - Public

3146849 - Sales Quote Cannot be Deleted

Symptom

You are unable to delete a Sales Quote due to the error "Sales Quote with ID 123 can't be deleted because of existing follow-up documents"

Environment

 SAP Cloud For Customer

Reproducing the Issue

  1. Go to Sales workcenter.
  2. Go to Sales Quotes view.
  3. Select Show all and find Sales Quote 123 (123 denotes Sales Quote ID)
  4. Go to Actions.
  5. Delete Sales Quote

You get a warning message "Sales Quote with ID 123 can't be deleted because of existing follow-up documents"

Cause

Quotes with follow-up/related objects cannot be deleted.

Resolution

This is the expected behaviour of the system.

If it is not possible to delete the follow-up item, the customer can cancel the Sales Quote instead.

Keywords

delete sales quote, can't be deleted because of existing follow up documents , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer core applications all versions