SAP Knowledge Base Article - Public

3146937 - Cancel Visits in Bulk From OWL


You are trying to cancel Visits in bulk from the OWL, however you are not able to do so.


 SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to the Visits Workcenter.
  2. Go to the Visits view.
  3. Select some Visits in bulk from OWL.
  4. Click "More".
  5. You can see that there is no option to cancel the Visits all at once.  


The system doesn't support cancelling Visits from the OWL directly - this includes cancelling in bulk.


This is the current expected behavior of SAP Cloud for Customer.

Should your business require such an option, you can visit the SAP Cloud for Customer Influence Site to submit an idea as a new feature request.

See Also

 2879363 - Visits with status In Process cannot be canceled


Visits ; Cancel ; Bulk ; Mass ; OWL ; List , KBA , LOD-CRM-ACT-VST , Visit Planning , How To


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