SAP Knowledge Base Article - Public

3147112 - Compliance Card in New Homepage Disappears - Onboarding

Symptom

  • In new homepage, Compliance card is not showing.
  • Candidate is no able to see Compliance card in the homepage after completing the tasks.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log in to the system as candidate
  2. In the new homepage "Your Compliance Forms" card is not showing

Cause

If there is no compliance tasks for the candidate to complete or if the compliance forms have been already completed for the candidate this card will not longer show for the candidate.  

Resolution

  • Please note that this is expected behavior and system is working as designed.
  • You may create an Enhancement Request with our Product Team if you feel alternate behavior should be available. For these requests please follow KBA 2090228
  • If this behavior is desirable for a future release, please vote for the Improvement Request HERE

Keywords

SF, success factors, ONB, OBD, OBX, on boarding , KBA , LOD-SF-OBX-CDC , Custom Data Collection , How To

Product

SAP SuccessFactors Onboarding all versions