SAP Knowledge Base Article - Public

3147185 - No Data in the My Team's Sales Orders Query

Symptom

You, as a manager, are trying to filter for open sales orders from your team members using the My Team's Open Orders query, but no results are returned.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Access the Sales Orders work center view.
  3. Change selection to My Team's Open Orders.
  4. No records found. 

Cause

In order for data to be displayed in the My Team's Sales Order query, the user executing the query must be assigned as manager to an org unit that has the Sales function enabled.

Resolution

Please review the org structure data in the Organizational Management work center and ensure that the above-mentioned prerequisites are met.

Keywords

My Team's Sales Orders, manager, no data, Organizational Management , KBA , AP-SLO-SO , Sales Order , AP-OM , Organisational Management , How To

Product

SAP Business ByDesign all versions