SAP Knowledge Base Article - Public

3147492 - How to review the Restart Onboarding Reason of an Onboarding Process - Onboarding

Symptom

How to review the Restart Onboarding Reason that was added when restarting an Onboarding Process.

Environment

SAP SuccessFactors Onboarding 

Resolution

  1. Access the candidate's process details - on the URL you can find the candidate's processID - For more information on that: 2924827 - How to Check Process ID of the Candidate
  2. Go to Manage Data
  3. Select "Process" from dropdown
  4. Put the process ID on the next filter and hit search
  5. Here you will find at the bottom a field called - "Onboarding Stable ID"
  6. Copy this value and put it on the process ID field
  7. This will now bring the current candidate's process and the restarted one
  8. Select the restarted, and search for the field - Process Cancellation Comments
  9. This field will contain the data that was added for the restart reason.

See Also

2924827 - How to Check Process ID of the Candidate

Keywords

restart ,  reason , comments ,  restarted , mandatory , KBA , LOD-SF-OBX-ADM , Admin UI , How To

Product

SAP SuccessFactors Onboarding