SAP Knowledge Base Article - Public

3147574 - Interview Confirmation trigger functionality - Recruiting Management

Symptom

In which manner the triggers available for Interview Confirmation will work when scheduling an Interview? 

Environment

SAP SuccessFactors Recruiting Management 

Resolution

The triggers available within Manage Recruiting Triggers (when Interview Scheduling is active) will work accordingly to each trigger point, as it shows the table below:

Email TriggerCategoryTrigger Point
Interview Confirmation to CandidateInterview SchedulingEmail sent to a candidate when they’ve confirmed an interview.
Interview Confirmation to OrganizersInterview SchedulingEmail sent to the organizers when a candidate confirms an interview.
Interview Confirmation to InterviewersInterview SchedulingEmail sent to the interviewers when a candidate confirms an interview

Please note that the triggers will work only when the trigger point is executed; sending e-mails manually will not be the same as the triggered e-mail. 

To see more about Triggers that can be used within Recruiting module and how to set it, review these Guide sections:

Keywords

trigger confirmation, interview confirmation trigger, interview confirmation, trigger point, functionality. , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions