3147581 - Connection issue to new BW system from BOBJ server on Roles Import Tab

• Connection issue to new BW system from BOBJ server and getting error on Roles Import Tab as below:
• Initialization of destination ibcltabws01.mycenterpointenergy.com.01CLNT8005011290290 failed: Connect to SAP gateway failed Connection parameters: TYPE=A DEST=ibcltabws01.mycenterpointenergy.com.01CLNT8005011290290 ASHOST=ibcltabws01.mycenterpointenergy.com SYSNR=01 PCS=1 LOCATION CPIC (TCP/IP) on local host with Unicode ERROR partner 'ibcltabws01.mycenterpointenergy.com:3301' not reached TIME Thu Feb 03 15:13:29 2022 RELEASE 721 COMPONENT NI (network interface) VERSION 40 RC -10 MODULE nixxi.cpp LINE 3289 DETAIL NiPConnect2: 10.121.98.149:3301 SYSTEM CALL connect ERRNO 10060 ERRNO TEXT WSAETIMEDOUT: Connection timed out COUNTER 12

1)SAP BusinessObjects BI platform Version: 4.2 SP08 Patch 300
3)Server operating System:Microsoft Windows Server 2016
4)Deployment type (Clustered/Standalone): Clustered
5)If clustered how many nodes: 2 Nodes
6)Environment type(prod/dev):QA

BW System on IBM Cloud.

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem