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3147638 - You are not authorized to access Cloud Integration tenant even as tenant administrator


While trying to access Cloud Integration (former: CPI) tenant on Neo environment, you get the below error:

You are not authorized to perform this operation. Contact your tenant administrator for permission.

After this, the following error is returned - 

Autorefresh was terminated due to multiple failed server requests. Refresh page to update data

You were able to access your tenant. There is no change in permission. Even the tenant administrator could not access the tenant suddenly.



Cloud Integration


Cloud Integration 4.0 ; SAP Cloud Platform Integration for process services 1.0 ; SAP Cloud Platform Integration for process services 3.0


SAP Cloud Integration, SAP Cloud Platform Integration, Cloud Platform Integration, SAP CPI, CPI, SCPI, HANA Cloud Integration, HCI, SAP HCI, tenant, administrator, permission, NEO, accessible , KBA , LOD-HCI-PI-OPS , Cloud Operations , Problem

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