SAP Knowledge Base Article - Public

3147645 - Drop Down Field Not Working As Expected


When opening a dropdown field and clicking to select a value, you neeed to click twice.
Also, you click to deselect the value "ABC", however when clicling on "ABC" value to be deselected another value is deselected.


SAP Cloud for Customer

Reproducing the Issue

1. Go to Opportunities work center.
2. Search for "123" opportunity ID.
3. Search for the drop down field you are working with.
4. Click to open the drop down field.
5. Select "ABC" value as example.
6. Now, try to select the second value "DEF"
7. You need to click twice to have the value selected.
8. Click to deselect the value "ABC".
9. The value "DEF" is deselected.


This is happening only with the selection values which has "," (comma) in it.


The strings which has comma in it are not supported.
You should not use comma in a selection value, so the issue should be solved.


Drop, Down, Field, Not, Working, Value, Deselect, Select , KBA , AP-RC-UIF , C4C UI Framework , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2111