SAP Knowledge Base Article - Public

3147750 - [Onboarding] IRD Number not mapping to compliance forms in New Zealand Compliance Forms


IRD number entered in PDC/New Hire Data Review does not flow successfully to New Zealand Tax Code or Tax rate declaration and KiwiSaver deduction form


SAP SuccessFactors Onboarding

Reproducing the Issue

  • Login as the External User and completed PDC step (IRD Number should be maintained as National Id Number)
  • Complete Additional Data Collection (If configured)
  • Compliance Forms is triggered 
  • Select "New Zealand Tax Code or Tax rate declaration" form
  • Scroll down to the "IRD Number" field
  • It will remain empty


  • This is expected behavior as it was communicated to us by NZ LPM that IRD should be not be copied from National ID entity during the compliance process


  • It has been informed that in New Zealand payroll, the IRD Numbers in National Id entity is not stored.
  • IR330 Form is used for Filing Candidate IRD number and Tax code for payroll purpose, hence in our UI/ webform this field would be editable and Candidate is expected to enter it.


IR330 Form, New Zealand Tax Code, Tax rate declaration, KiwiSaver deduction form, IRD Number, New Zealand Compliance , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Bug Filed


SAP SuccessFactors Onboarding 2105