SAP Knowledge Base Article - Public

3147750 - [Onboarding] IRD Number not mapping to compliance forms in New Zealand Compliance Forms

Symptom

IRD number entered in PDC/New Hire Data Review does not flow successfully to New Zealand Tax Code or Tax rate declaration and KiwiSaver deduction form

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  • Login as the External User and completed PDC step (IRD Number should be maintained as National Id Number)
  • Complete Additional Data Collection (If configured)
  • Compliance Forms is triggered 
  • Select "New Zealand Tax Code or Tax rate declaration" form
  • Scroll down to the "IRD Number" field
  • It will remain empty

Cause

  • This is expected behavior as it was communicated to us by NZ LPM that IRD should be not be copied from National ID entity during the compliance process

Resolution

  • It has been informed that in New Zealand payroll, the IRD Numbers in National Id entity is not stored.
  • IR330 Form is used for Filing Candidate IRD number and Tax code for payroll purpose, hence in our UI/ webform this field would be editable and Candidate is expected to enter it.

Keywords

IR330 Form, New Zealand Tax Code, Tax rate declaration, KiwiSaver deduction form, IRD Number, New Zealand Compliance , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Bug Filed

Product

SAP SuccessFactors Onboarding 2105