SAP Knowledge Base Article - Preview

3147874 - TSM error ANS4993E Sybase SYB0035 'Faulty Entered License Information' related to ASE Backup - SAP ASE


  • Tivoli Storage Manager (TSM) error returned when taking ASE database backup
  • Error is shown in a (non-SAP) log dsierror_tdp.log :

        ANS4993E Sybase SYB0035 Faulty Entered License Information.

  • Non TSM backups to file work fine



  • SAP Adaptive Server Enterprise (ASE)
  • IBM Tivoli Storage Manager (TSM) backup tool, now also known as IBM Spectrum Protect


SAP Adaptive Server Enterprise all versions


KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.