SAP Knowledge Base Article - Public

3147878 - Communication Usage Report Shows no Data

Symptom

The report "Communication Usage" (COMUSGB01) shows no data.

Environment

SAP Business byDesign

Reproducing the Issue

  1. Go to the work center Business Analytics and the view Design Reports.
  2. Open the report Communication Usage.
  3. It shows no results.

Cause

This report can be used to monitor statistics on inbound synchronous service requests. However, the feature needs to be scoped first.

Resolution

You can scope the Communication Usage view in the Business Configuration work center. Go to the Business Configuration work center and choose the Implementation Projects view. Select your implementation project and click Edit Project Scope. In the Questions step, expand the Communication and Information Exchange scoping element, select the Process Integrated Input and Output Management within Business Process Management and answer the question related to Group: Communication Usage.

For details, please check the help center article called "Communication Usage Quick Guide".

Keywords

Communication Usage, COMUSGB01, no data available to display, missing data, information exchange , KBA , AP-RC-DF-BMV , Business Document Message Monitoring View , How To

Product

SAP BUSINESS BYDESIGN 2111