Symptom
User is unable to approve the Offers, the Offers are shown as Pending Approval but currently with System System.
Environment
SAP SuccessFactors Recruiting
Reproducing the Issue
- Go to Recruiting
- Click on Offers
- Select the Filter, Status Pending
- Offers will be seen as Pending Approval Currently with System System
Cause
This happens when the person who is the approver has one of the following properties:
- User is inactive in the bizx.
- User does not have User Login permissions in RBP.
For Product Support only, please refer to the Internal Memo.
Resolution
To resolve this issue:
- Make sure the User is active on the UDF file.
- User is provided User Login permissions in RBP.
See Also
KB Article 2410089 - RBP: How to check Login Permission?
Keywords
RCM, SF, Success Factors , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem
Product
SAP SuccessFactors Recruiting all versions