SAP Knowledge Base Article - Public

3147916 - Offer Approvals stuck with System System - Recruiting


User is unable to approve the Offers, the Offers are shown as Pending Approval but currently with System System.


SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Go to Recruiting
  2. Click on Offers
  3. Select the Filter, Status Pending
  4. Offers will be seen as Pending Approval Currently with System System


This happens when the person who is the approver has one of the following properties: 

  1. User is inactive in the bizx.
  2. User does not have User Login permissions in RBP.

For Product Support only, please refer to the Internal Memo.


To resolve this issue:

  1. Make sure the User is active on the UDF file.
  2. User is provided User Login permissions in RBP.

See Also

KB Article 2410089 - RBP: How to check Login Permission?


RCM, SF, Success Factors  , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem


SAP SuccessFactors Recruiting all versions