Symptom
Visibility and Required attributes from an OnChange Business Rules are not working as designed.
For example: The onChange rule sets the visibility of 4 fields to 'None' based on one particular field value. When this field value is changed the rule does not set the visibility to editable again based on the onChange rule design.
Environment
SAP SuccessFactors Onboarding
Resolution
Currently, this is an expected behavior. If we have a rule that sets the field visibility to none before the page load, then we cannot make those fields appear on UI with some OnChange rule triggered from UI. OnChange rules on UI can only work with the fields available at the time of page load.
As workaround, you can change the rule by making the fields as editable eq NO instead of visibility eq NO.
Keywords
onChange rule, field visibility, None, editable, read only, Issue setting field visibility and required attributes in Onboarding with OnChange rule, Onboarding , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem