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SAP Knowledge Base Article - PreviewSymptom
The candidate was successfully initiated from Recruiting and began processing in Onboarding to complete the Additional Data Collection step. After this step, the Document Flow was triggered. However, the candidate selected "Decline Documents", expecting the activity to return to the Additional Data Collection step.
Instead, the system either moved the candidate to Manage Pending Hires or redirected them back to the homepage, which was not the expected behavior.
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Environment
SAP SuccessFactors Onboarding
Product
Keywords
Decline, Documents, Decline Document, Decline E-Signature, E-Signature, Crossboarding, Onboarding, OBX , KBA , LOD-SF-OBX-XBD , Crossboarding , LOD-SF-OBX , Onboarding 2.0 , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem
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