SAP Knowledge Base Article - Preview

3148441 - Email not mapping from EC to ONB in Offboarding - Onboarding 1.0


  • In mapping for Offboarding process, Customer has configured mapping to pass field Business Email to Email key.
  • Email is not being passed.
  • As a result, Offboardee does not receive notification.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP SuccessFactors Onboarding 1.0
  • SAP SuccessFactors Employee Central


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Onboarding


Offboarding 1.0, Offboarding, Business email, Offboarding email notification, Offboarding email, Business email , KBA , LOD-SF-OBD-OFF , Offboarding , Problem

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