Symptom
- Permanent address is not mapping from RCM to Personal Data Collection while home address is mapping
- Country has not been mapped from RCM to Onboarding PDC yet home address is visible on the UI, but Permanent is not.
Environment
SAP SuccessFactors Onboarding
SAP SuccessFactors Recruiting
Cause
Incorrect configuration for address information
Resolution
- The only reason home address is visible on the PDC is because by fault USA is selected for home address in Personal Data collection.
- If you would send a different country, it would not work.
- Address information is country-specific meaning you must map the country on the Recruit-to-Hire mapping tool and send a value for the field.
Keywords
Mapping, Country, Address, RCM, Onboarding, OBX, Recruit-to-Hire , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem
Product
SAP SuccessFactors Onboarding ; SAP SuccessFactors Recruiting all versions