SAP Knowledge Base Article - Public

3148602 - Reviewed Data In Scanned Invoice Is Not Copied To Created Invoice

Symptom

Reviewed Information of scanned Invoice is not taken to Created Invoice.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center and to Invoice Scanning view.
  2. Search for your document's ID. 
  3. Click in Review button. 
  4. Correct all the necessary information. 
  5. Click in Save button. 
  6. Click in Create Invoice button. 

See that the fields Supplier, Buying Company, Bill-To and Order ID are empty (blank).

You expected that the information was all copied to this screen.

Cause

You have the question "Do you want to compare scanning invoice items with purchase order items ?" scoped in your tenant.

It means that the system analyzes the information in the purchase order vs the information in the supplier invoice. So if the "description of the items in the scanned file" is different from the "description of the items in the Purchase Order", there is a mismatch that is taken into consideration. When the Order ID field is filled, the system expects that the information matches between the file and the Purchase Order.

Since the information doesn't match, the system doesn't copy them.

Also other information such as Supplier and Company are determined from the Purchase Order. So the reviewed data in the Scanning that does not match with the Purchase Order is discarded.

Resolution

If you don't want the system to be taking the information from the Purchase Order, you de-select the scoping question "Do you want to compare scanning invoice items with purchase order items?" as per following steps:

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Select the respective Implementation Project and click on the Edit Project Scope button.
  4. Click on the Next button until Step 4 Questions.
  5. Expand Purchasing > Supplier Invoicing > Supplier Invoices and Credit Memos.
  6. De-Select the Scoping Question "Do you want to compare scanning invoice items with purchase order items?".
  7. Click on the Next button until Step 5 Review.
  8. Click on the Finish button.

Once this is de-selected, then the Reviewed Information in the Scanned Invoice will be taken into the newly created Supplier Invoice.

Keywords

Purchase Order, Invoice Scanning, Scanned Invoice, Supplier , KBA , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions