SAP Knowledge Base Article - Public

3148624 - Visit Execution Tab doesn't Show Properly the Information Using the C4C Mobile App

Symptom

While using the C4C mobile app the Visit Execution tab doesn't show the information properly in the screen.

Environment

 SAP Cloud for Customer

Reproducing the Issue

  1. Open the Visit TI.
  2. Select the Visit and access the Visit Execution Tab.
  3. The information listed does not fit the screen well.

Cause

The design around the smartphone is a limitation of the view from Visit Execution tab.

Resolution

The Visit Execution Tab was meant for desktop web and Ipads , Tablets.

We currently do not support this feature on phone.

Keywords

visit execution tab, mobile visit execution , KBA , LOD-CRM-ACT-VST , Visit Planning , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2111