SAP Knowledge Base Article - Public

3148893 - Some Facets Not Available Offline - Sales Orders

Symptom

Certain facets are not accessible in Offline Mode. How can they be enabled?

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Access the Sales Order TI in Offline Mode.
  2. Attempt to view facets such as Transfer Logs, Changes, Notes, and Sales Documents. 

Cause

The issue occurs because these facets are not designed to be available in offline mode.

Resolution

1. The following facets are intentionally unavailable in Offline Mode for Sales Order TI: 

  • Transfer Logs
  • Changes
  • Notes
  • Sales Documents

2. For further details, refer to related KBAs listed in the "See also" section

See Also

  • KBA 2740903 - Notes Field Not Visible In Offline For Opportunities
  • KBA 2525847 - Notes Field not available in Lead Offline

Keywords

Changes, Transfer Logs, Sales Documents, Offline , KBA , LOD-LE-CQP-CO , Lean Sales Orders , LOD-CRM-OPP , Opportunity Management , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions