SAP Knowledge Base Article - Public

3148943 - Comments entered with Decision Reason missing in Workflow Email notification

Symptom

You have configured in SSCUI 104740 several decision reasons.

In My inbox, you select the decision Reason ID and you enter comments in the Text Box 

In the Email notification  the comments are not displayed.

Environment


Product version: SAP S/4HANA Cloud 2202

Cause

This is a not displayed information in current 2202 CE; The email template will not shown this comments section.

Only the Text associated to the Decision Reason ID can be displayed.

Resolution

The comments can be displayed in the " approval details " tab in Manage Purchase Order 

Keywords

KBA , MM-FIO-PUR-PO-WFL , Purchase Order Workflow , Problem

Product

SAP S/4HANA Cloud 2202