SAP Knowledge Base Article - Public

3149167 - Personal Information defaulted from previous record in case of Rehire with New Employment

Symptom

Default Personal Information during rehire is set as "No" in Hire/Rehire Configuration object MATCHINGUSERCONFIG, still Personal information, address information, National Id information, Phone information is defaulted from Inactive record when you Rehire with New Employment.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central - Add New Employee
  • SAP SuccessFactors Employee Central - Rehire Inactive Employee

Reproducing the Issue

  1. Go to Manage Data.
  2. Select Hire/Rehire Configuration and search for MATCHINGUSERCONFIG.
  3. For the option "Default Personal Information during Rehire" make values as No.
  4. Navigate to Rehire Inactive Employee.
  5. Select an inactive employee and click on Rehire with New Employment.
  6. In personal information section you can see data populated from previous record.

Cause

  • In case of multiple employments (Concurrent, Global assignment and Rehire with New employment) personal information is common across employments.
  • If any changes are performed in personal information of one employment it will be updated in other employments associated to that employee as well. 

Resolution

  • This is expected behavior.
  • In Rehire Employee Scenario, Personal Information and Job Information are defaulted.
  • In Rehire with New Employment, Personal information will be defaulted based on hire/rehire information and Organization data will not be defaulted. 
  • You can submit an enhancement request to change this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.com/.

See Also

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

2346919 - Add New Employee Wizard : How to configure "Use this Match" feature (Hire/Rehire Configuration: MATCHINGUSERCONFIG) - SAP for Me

2424358 - Rehire Inactive Employee with New Employment - SAP for Me

2543912 - Rehire employees and Use this Match Features in Employee Central - SAP for Me

2835790 - How To Use The Same Username For Rehire With New Employment? - SAP for Me

Keywords

Rehire, Rehire with new employment, personal information default, Global Assignment, Personal Information, Host, Home, Personal Information  , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-CON , Concurrent Employment , LOD-SF-EC-GA , Global Assignment , Problem

Product

SAP SuccessFactors Employee Central all versions

Attachments

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