Symptom
Default Personal Information during rehire is set as "No" in Hire/Rehire Configuration object MATCHINGUSERCONFIG, still Personal information, address information, National Id information, Phone information is defaulted from Inactive record when you Rehire with New Employment.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Employee Central - Add New Employee
- SAP SuccessFactors Employee Central - Rehire Inactive Employee
Reproducing the Issue
- Go to Manage Data.
- Select Hire/Rehire Configuration and search for MATCHINGUSERCONFIG.
- For the option "Default Personal Information during Rehire" make values as No.
- Navigate to Rehire Inactive Employee.
- Select an inactive employee and click on Rehire with New Employment.
- In personal information section you can see data populated from previous record.
Cause
- In case of multiple employments (Concurrent, Global assignment and Rehire with New employment) personal information is common across employments.
- If any changes are performed in personal information of one employment it will be updated in other employments associated to that employee as well.
Resolution
- This is expected behavior.
- In Rehire Employee Scenario, Personal Information and Job Information are defaulted.
- In Rehire with New Employment, Personal information will be defaulted based on hire/rehire information and Organization data will not be defaulted.
- You can submit an enhancement request to change this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.com/.
See Also
FAQ - Additional Information
Q) Where can I get information on this from the Guide?
- Guide: Implementing and Managing the Employment Lifecycle (from Hiring to Termination) - Employee Rehire
- Guide - Chapter:Possible ID Outputs for Rehire with New Employment
- Guide: Data Model Field Information for Employee Central
- Guide: Using Global Assignments and Concurrent Employment in SAP SuccessFactors
2424358 - Rehire Inactive Employee with New Employment - SAP for Me
2543912 - Rehire employees and Use this Match Features in Employee Central - SAP for Me
2835790 - How To Use The Same Username For Rehire With New Employment? - SAP for Me
Keywords
Rehire, Rehire with new employment, personal information default, Global Assignment, Personal Information, Host, Home, Personal Information , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-CON , Concurrent Employment , LOD-SF-EC-GA , Global Assignment , Problem
Product
Attachments
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