SAP Knowledge Base Article - Preview

3149379 - Error in the Business Process Tile after initiating Onboarding

Symptom

  • When Recruiter Initiate Onboarding from RCM they get the below error on the BPE tile
  • Error: while saving the HRIS data for the user due to the following reason: {"responsePayload":[{"userSysId":"","
    hrisSaveStatus":[{"elementType":null,"key":null,"statusCode":"ERROR","errorInfo":"PayComponent - Short Term Incentive (STI) :: paycompvalue cannot be empty;"}
    {"elementType":null,"key":null,"statusCode":"ERROR","errorInfo":"PayComponent - Superannuation Allowance :: paycompvalue cannot be empety;"}
    {"elementType":null,"key":null,"statusCode":"ERROR","errorInfo":"PayComponent - Provident Fund :: paycompvalue cannot be empty;"}]}]}.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding

Keywords

Import/Export Candidate to employee integration template, mapping, elementType":null,"key":null,"statusCode":"ERROR", BPE, Business Process Tile, Error, Pay Component, Recruit-to-Hire , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem

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