- When an employee clicks on the quick card tile on the latest home page they get the below error.
- An error has occured while trying to process your request. If the problem persist, please contact our technical support.
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Navigate to BizX
- Proxy as an employee
- Click on the affected tile on the homepage
- View this message An error has occured while trying to process your request. If the problem persist, please contact our technical support.
- When you proxy as an Onboarding candidate repeat the same steps described above, you do not get an error
- The tile is configure with Onboarding URL /xi/ui/onboarding/pages/onbDesktopNewHireDayOne.xhtml
- That is only for candidates to access tiles like useful contact, meetings and etc.
- That link will not work for employees
Error Occurred, Latest Home Page, Quick Cards, /xi/ui/onboarding/pages/onbDesktopNewHireDayOne.xhtml, useful contact, meeting , KBA , LOD-SF-OBD-TOR , Onboarding Tours , Problem