Symptom
SMS campaign creates more outbound SMS than expected. For example, you see more number of outbound count on Sinch side than number of sent text messages from MKT campaign performance or target group size.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“
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Environment
- SAP Marketing Cloud
Product
SAP S/4HANA Cloud Public Edition all versions
Keywords
Sinch, multiple, text, sms , KBA , CEC-MKT-CPG-EXE , Campaign execution , Problem
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