SAP Knowledge Base Article - Public

3149872 - Error: An expected error occurred while inserting the Time Event Type


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  • Error is received when trying to create a a Time Event type :
    An expected error occurred while inserting the Time Event Type. Please contact your administrator.
  • Not able to create or add a new Time event type or time event 
  • Error Employee Sync Job/MDF run failure" : org.hibernate.exception.GenericJDBCException
  • Error "An unexpected error occurred while creating the Clock In Clock Out Group. Please contact your administrator"


  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Time Tracking Clock In Clock Out

    Reproducing the Issue

    1. Go To Admin Center -->Configure Clock In Clock Out
    2. Select the Tab--> Time Even Types 
    3. Click on Create


    • Clock In Clock Out Schema was not generated correctly or Schema does not exist


    Switch Off the Clock In Clock Out from Provisioning and enable the same again which will Generate the Schema

    See Also

    Tenant Life-cycle Management Service(TLMS); which is taking care of creating the Schema .

    Therefore once the Clock in Clock Out Switch is enabled from Provisioning , it will send an event to  TLMS service, which will be consumed and they will invoke our DB script to create the Schema 


    CICO, clock-in, clock-out, rbp, permission, time, tracking, ttr,micro-service , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , Problem


    SAP SuccessFactors Employee Central all versions


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