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3149909 - SWPM error: libnsl.so.1: cannot open shared object file: No such file or directory

Symptom

  • Installation or System copy of AS Java or AS ABAP System failed in the step syb_step_prepare_server_creation  - using Software Provisioning Manager (SAP Note: 1680045)
  • sapinst_dev.log contains the error entries: (/<sapinst_instdir>/.../sapinst_dev.log):
    ...
    class com.sybase.ia.sysam.SYSAMAvailableLicenseCheckAction.install() Unexpected Fatal Error:
    java.lang.UnsatisfiedLinkError: /<path of ASE RDBMS media>/SYBASE_<OS version>/archives/sylapi/libsylapij.so: libnsl.so.1: cannot open shared object file: No such file or directory
    ...
    WARNING <timestamp> (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=modlib.jslib.childAppReturn
    Execution of the command "/sybase/<DBSID>/ASE-##/bin/dataserver --sbssav" finished with return code 127. Output:
    /sybase/<DBSID>/ASE-##/bin/dataserver: error while loading shared libraries: libnsl.so.1: cannot open shared object file: No such file or directory
    ...
    ERROR <timestamp> (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=modlib.jslib.caughtException errno=MUT-03025
    Caught ESAPinstException in module call: Assertion failed: Unable to retrieve the database server version. Refer to trace file sapinst_dev.log for further information..
  • SWPM system copy error:
    30023
    Process call '/usr/sap/<SID>/SYS/exe/uc/linuxx86_64/saplikey pf=/usr/sap/ILD/SYS/profile/ILD_D02_sild01 -install_first_temp E0213503801 XXXXXX' exits with error code 2. For details see log file(s) saplikey.log, dev_slic.
  • saplikey.log:
    Could not load SYB library libsybdrvodb.so.  No database connection possible.
  • dev_likey.log:
    Loading DB library '/usr/sap/<SID>/SYS/exe/run/dbsybslib.so' ...
    Library '/usr/sap/<SID>/SYS/exe/run/dbsybslib.so' loaded
    Version of '/usr/sap/<SID>/SYS/exe/run/dbsybslib.so' is "753.02", patchlevel (0.800)
    read_con_info_ssfs(): DBSL supports extended connect protocol
     ==> connect info for default DB will be read from ssfs
    Could not load SYB library libsybdrvodb.so.  No database connection possible.
    Load of odbc driver for Sybase ASE failed. Connect terminated.
    *** ERROR => saplikey: failed to connect to the database. [saplikey.c   827]
...


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Environment

  • All SAP System based on SAP NetWeaver 7.0 and higher
  • SAP Adaptive Server Enterprise ASE (Sybase) 16.0
  • Linux, Unix OS

Keywords

SWPM, saplikey, library, libsybdrvodb.so, dbsybslib.so, libsylapij.so , KBA , BC-INS-SWPM , Installation with Software Provisioning Manager , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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