SAP Knowledge Base Article - Public

3149963 - Services Master Data Mass Change not Possible

Symptom

You want to perform a mass update of Services, e.g. an update of tax rates, but you don't find an according option to do so:

  • Such a change is not possible via Mass Data Maintenance (since there is no option for Services)
  • Such a change is not possible via Mass Change (since the relevant tab, e.g. Tax, cannot be selected - only General, Valuation and Sales tabs are available)
  • Such a change is not possible via Migration tool (since you want to edit existing records, for which there is no related migration method. An attempt to use the migration method Enhance Existing Records results in error: "Update not possible; specified data for SERVICE_PRODUCT with key INTERNAL_ID-CONTENT = `00000000000000000000000000 does not exist") 

But a manual change is possible in the UI.

Environment

SAP Business ByDesign

Reproducing the Issue

Cause

This is the expected system behavior. SAP Business ByDesign does not support to edit this kind of existing data via Migration tool, Mass Data Maintenance or Mass Change.

Resolution

Please perform the update manually in the UI, or check webservice for according options.

See Also

Keywords

unable able impossible can can't rate , KBA , SRD-MD-PRD-SRV , Service , Problem

Product

SAP Business ByDesign all versions