Symptom
If a “No” value has been defined for the "futureLeader" field in the Org Chart XML configuration in Provisioning, then blank data or "no selection" value will be shown as the "No" icon in Succession Org Chart.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Succession Management
Resolution
This is expected behavior of the system. The "No" value for the “futureLeader” icon will be displayed in Succession Org Chart > Position Card for users with empty value (null) in EP. Therefore, even if user has no data selected for the field (null), the icon “no” will show in the Succession Org Chart.
Keywords
SCM, Success Factors, CDP, Career Development, Talent Card , KBA , LOD-SF-SCM-ORG , Succession Org Chart , Problem