SAP Knowledge Base Article - Public

3150035 - Unable to use Form Content Type on SMS Mashup


You notice that an SMS Mashup configured to use Form as content type, causes the SMS not to be sent from your Cloud for Customer system.


SAP Cloud for Customer


The XML Body content type is a pre-requisite for sending SMS from Cloud for Customer system.


At the moment, there are no plans to support Form type content to send SMS from SAP Cloud for Customer system.


SMS, Pre-requisite, Mashup, Content Type, Type, Form, C4C, Cloud for Customer, XML Body, XML, , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SC-MES , Messaging / SMS , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions