SAP Knowledge Base Article - Public

3150231 - Email is not sent to assignees of New Hire Data Review when use Role-Based recipient builder - Onboarding

Symptom

Role-Based recipient builder: Onboarding Activities assignee is used but only assignees of New Hire tasks can receive emails.

Assignees of New Hire Data Review is not included.

Environment

SAP SuccessFactors Onboarding

Cause

It is the system behavior.

So far "Onboarding Activities assignee" just include the assignees of New Hire tasks like Assign Buddy, schedule meetings and so on.

Resolution

If New Hire Data Review is assigned to someone other than manager, e.g. group HR admin, it is required to create an extra template and let it be sent to HR admin.

Make an Enhancement Request in the Customer Community for consideration, if this is an important feature/function you would like to see made in Onboarding in a future release

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

Keywords

notification, Role-Based recipient builder, Onboarding Activities assignee, New Hire Data Review , KBA , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors Onboarding all versions