3150538 - Error Message Change of Contact is Rejected Because Read-Only when Replicating FSM Service Call to C4C Ticket

Symptom

When replicating a service call from SAP Field Service Management to a corresponding ticket in SAP Cloud for Customer, you experience an error in Web Service Message Monitoring with message Change of Contact is Rejected Because Read-Only.

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

C4C, FSM, Cloud for Customer, Field Service Management, Error, Error Message, Change of contact is rejected because read-only, Contact, Read, Read-Only, Rejected, Change, Ticket, Service Call, , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.