SAP Knowledge Base Article - Public

3150584 - Not authorized to open the sales order in a project

Symptom

User is getting the error message "You are not authorized to open the sales order" when trying to select a Sales Order in a project in Plan Customer Projects app. 

Environment

SAP S/4HANA Cloud

Reproducing the Issue

1. Open Plan Customer Projects app.

2. Open a project and go to "Billing" tab.

3. Click on "Sales Order" link.

4. Error message "You are not authorized to open the sales order".

Cause

Missing authorization. In this scenario, the Sales Order is created via professional service and is necessary to assign the Business User to a role/business catalog that is related to the Manage Sales Order application for Professional Services.

Resolution

To resolve this issue, please refer to the following resolution options:

1. Assign the Business Role Template SAP_BR_INTERNAL_SALES_REP_PRSV to the user (Make sure that the required Business Catalog is being assigned too). 

2. Assign the Business Catalog SAP_SD_ BC_SO_PROC_PS to a Role assigned to the user. 

See Also

SAP Fiori Library: Manage Sales Orders - Services

SAP Help Portal - How to create a Business Role from a Template

Keywords

"You are not authorized to open the sales order", plan customer projects, sales order, business role, business catalog, services,  , KBA , SD-SLS-PBS , Project-Based Services in Sales Documents , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions