Symptom
When selecting a Sales Order in a project within the Plan Customer Projects app, the system displays the error:
"You are not authorized to open the sales order."
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the Plan Customer Projects app.
- Select a project and navigate to the Billing tab.
- Click on the Sales Order link.
- The system throws the error: "You are not authorized to open the sales order."
Cause
The user is missing the required authorization to access the Sales Order.
- In this scenario, the Sales Order is created via Professional Services, requiring the user to have the appropriate Business Role/Business Catalog for the Manage Sales Order application for Professional Services.
Resolution
To resolve this issue, ensure the user has the correct authorizations:
- Assign the Business Role Template SAP_BR_INTERNAL_SALES_REP_PRSV to the user (Make sure that the required Business Catalog is being assigned too).
- Assign the Business Catalog SAP_SD_ BC_SO_PROC_PS to a Role assigned to the user.
See Also
SAP Fiori Library: Manage Sales Orders - Services
SAP Help Portal - How to create a Business Role from a Template
Keywords
SAP S/4HANA Cloud Public Edition, Public Cloud, "You are not authorized to open the sales order", Plan Customer Projects, Sales Order, Business Role, SAP_BR_INTERNAL_SALES_REP_PRSV, Business Catalog, SAP_SD_BC_SO_PROC_PS, services, Missing Authorization Error , KBA , SD-SLS-PBS , Project-Based Services in Sales Documents , Problem