SAP Knowledge Base Article - Public

3150584 - Not Authorized to Open Sales Order in a Project in SAP S/4HANA Cloud Public Edition

Symptom

When selecting a Sales Order in a project within the Plan Customer Projects app, the system displays the error:

"You are not authorized to open the sales order."

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Plan Customer Projects app.
  2. Select a project and navigate to the Billing tab.
  3. Click on the Sales Order link.
  4. The system throws the error: "You are not authorized to open the sales order."

Cause

The user is missing the required authorization to access the Sales Order.

  • In this scenario, the Sales Order is created via Professional Services, requiring the user to have the appropriate Business Role/Business Catalog for the Manage Sales Order application for Professional Services.

Resolution

To resolve this issue, ensure the user has the correct authorizations:

  1.  Assign the Business Role Template SAP_BR_INTERNAL_SALES_REP_PRSV to the user (Make sure that the required Business Catalog is being assigned too). 
  2.  Assign the Business Catalog SAP_SD_ BC_SO_PROC_PS to a Role assigned to the user. 

See Also

SAP Fiori Library: Manage Sales Orders - Services

SAP Help Portal - How to create a Business Role from a Template

Keywords

SAP S/4HANA Cloud Public Edition, Public Cloud, "You are not authorized to open the sales order", Plan Customer Projects, Sales Order, Business Role, SAP_BR_INTERNAL_SALES_REP_PRSV, Business Catalog, SAP_SD_BC_SO_PROC_PS, services, Missing Authorization Error , KBA , SD-SLS-PBS , Project-Based Services in Sales Documents , Problem

Product

SAP S/4HANA Cloud Public Edition all versions